I have a Exxon mobile card that was wrongfully sent to you by a credit reporter, I neve...
GetHuman-maddansr's customer service issue with Citi Cards from October 2018
Help with my Citi Cards issue
Next: our robot will wait on hold for GetHuman-maddansr to get a Citi Cards rep on the line!
Always use the GetHuman Phone tocall Citi Cards. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-maddansr may need:
Account name, Account billing address, Citi Card number, Last 4 of Social Security Number, Date of Birth, and Account phone number
The issue in GetHuman-maddansr's own words
I have a Exxon mobile card that was wrongfully sent to you by a credit reporter, I never reported lost stolen or even fraud, the report states. Lost or stolen, yet you made a fraud case out of it?, truly believe that my card should be reinstated or a new account and card created and transfer my balance. Also I have * payments never credited.***************** acct *.*Security dept please respond. *I faxed paperwork **-**-**, when I got out of the hospital.
GetHuman-maddansr did not yet indicate what Citi Cards should do to make this right.
I have an issue with Citi Cards too
How GetHuman-maddansr fixed the problem
We are waiting for GetHuman-maddansr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.