How Do I Check My Points Balance with Citicard?
The article provides step-by-step instructions for CitiCard holders to check their rewards balance both online and via telephone. Information on how to redeem reward points for items such as travel expenses, online shopping, and bill pay is disclosed. Cardholders are informed of bonus offers through CitiCard and how those offers can increase rewards point balances and what to do if bonus rewards are not being credited to their accounts.
One of the perks of owning a CitiCard is the Thank You rewards program. Through Thank You rewards, cardholders receive points for qualified purchases made with their CitiCards. So how do you check your points balance with CitiCard? You can check your points balance by contacting customer service here or reading below for more information on managing your CitiCard points balance.
Checking Your Balance Online
To check your CitiCard Thank Your rewards balance, follow these steps:
- Go to the CitiCard website.
- Click Sign On.
- Enter the type CitiCard you have from the drop-down menu.
- Type in your User Name and Password.
- Click on Sign On.
This will display your Thank You rewards homepage, allowing you to view your total reward points. This will also be the steps you follow to redeem your CitiCard points online.
Checking Balance Via Telephone
You can also check your Thank You rewards points balance via telephone. Contact customer support here and provide the representative with the following information:
- Your full name.
- Your account information and Thank You rewards number.
- Any other identifying information such as telephone code word, answers to security questions or PIN.
How To Use Your Points
You have a number of options when it comes to redeeming your CitiCard reward points. You can use points to pay bills such as mortgage payments or student loan payments. You can redeem points for cash or donate points to charitable organizations that support causes you are passionate about. You can also use points for online shopping or to purchase gift cards for both online and brick and mortar retailers. CitiCard reward points can also be applied to travel expenses such as airfare and hotel costs.
Watch for bonus offers from CitiCard, which can increase the amount of points you receive on purchases you normally make with your credit card. When checking your reward balance, make sure any bonus points are included in your overall total. If your bonus points are not showing up on your account, contact customer service.
Checking your Thank You rewards points balance can be done online or via telephone. Online is the quickest and easiest method of checking your CitiCard balance and redeeming your available points. For more information, contact CitiCard customer service here.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Citi Cards Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Citi Cards in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check My Points Balance with Citicard? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.