How Do I Redeem My Points with Citicard?

This article discusses the steps needed to redeem your CitiCard credit card points via the app. It mentions that you can redeem your points through the online bank site or via phone as well. It suggests reaching out to CitiCard if you need assistance.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

How Do I Redeem My Points With CitiCard?

CitiCard is a popular choice with consumers. This credit card has many benefits such as the ability to earn and redeem points. In fact, you earn redemption points with every dollar you spend. There are many different ways to redeem your CitiCard credit card points. If you need assistance or have questions, contact CitiCard.

Steps To Take To Redeem Your CitiCard Credit Card Points

When you're ready to redeem your CitiCard points, it's possible to do so in a few steps. One of the easiest ways to redeem your reward points is through the CitiCard app.

Follow the steps below to redeem your points via the app:

  1. Go to the CitiCard app and log in using the information you used when you initially set up the app.
  2. You'll see your list of transactions.
  3. From this list, you need to select the transaction you wish to view.
  4. For eligible transactions, you'll see either "Pay with Points" or "Pay with Miles" buttons which will allow you to start redeeming your points.
  5. Click on the button you wish to proceed with.
  6. You'll now have the option to review and confirm the number of points you wish to redeem.

If you need any help with these steps, reach out to CitiCard.

Alternate Methods To Redeem Your CitiCard Credit Card Points

You can redeem your CitiCard credit card points for travel, when you shop, to pay down your balance, for cash back, to pay your mortgage, to make a student loan payment, to pay bills, and even to make a charitable donation. In addition to redeeming your points using the app, there are other ways to accomplish this task.

  1. You can call the number on the back of your credit card to redeem your points. By making sure you have your personal information handy so you can verify your identity with a customer service representative, this will be a quick task.
  2. You can also log in to citi.com using the username and password you chose when you set up the account.
  3. You'll need to choose Credit Cards and then follow the prompts to redeem your points.

If you need assistance, contact CitiCard.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Redeem My Points with Citicard?

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