I don't have a citibank card, but somehow I have an outstanding bill for a card that I...

GetHuman616679's customer service issue with Citi Cards from April 2018

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Help with my Citi Cards issue
Before contacting them, items GetHuman616679 may need:
Account name, Account billing address, Citi Card number, Last 4 of Social Security Number, Date of Birth, and Account phone number
GetHuman616679's next move: have a Citi Cards rep call.
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The issue and preferred resolution, in GetHuman616679's own words:
I was trying to do something, and ran into a problem.
I don't have a citibank card, but somehow I have an outstanding bill for a card that I don't have.
I trust that Citi Cards will make this right and come up with a resolution that is fair.
Help with my Citi Cards issue
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Citi Cards

I got an alert on my credit report and from my employer that I have an overdue bill for a card that I don't have an account with.
Customer service issue
Reported by GetHuman616679
Apr 21st, 2018 - 3 mons ago
I have an issue with Citi Cards too
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Seen by 3 customers so far
Similar issue to 218 others
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Timeline
GetHuman616679 started working on this issue
Apr 21st 5:52am