I recently purchased two plastic balloon kits for my visiting grandchildren that were...

GetHuman-sshill's customer service issue with Brookstone.com from July 2018

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The issue in GetHuman-sshill's own words
I recently purchased two plastic balloon kits for my visiting grandchildren that were on sale. I don’t know if the “stuff” was old or what, but it was very sticky and could not be used. How can I return*get credit for these two items?
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Brookstone.com

Customer service issue
Reported by GetHuman-sshill
Jul 13th, 2018 - a yr ago
I have an issue with Brookstone.com too
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Seen by 4 customers so far
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Items needed
Order number
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Timeline
GetHuman-sshill started working on this issue
Jul 13th, 2018 10:26pm
GetHuman-sshill confirmed the issue is fixed. Hooray!
Jul 16th, 2018 11:53pm
GetHuman-sshill confirmed the issue is fixed. Hooray!
Jul 20th, 2018 3:53pm