Will I receive a refund or store credit for my return?
Customers who return their purchases to Brookstone can expect to receive either a refund or store credit. The choice between the two options depends on the customer's preference. A refund will be issued if the original payment method is used, while store credit will be given if requested. If the return is made within the specified timeframe and the product is in its original condition accompanied by proof of purchase, customers can easily initiate the refund or store credit process. Brookstone aims to provide flexibility in its return policy, ensuring customer satisfaction and convenience. Whether a refund or store credit is chosen, Brookstone strives to accommodate the needs and preferences of each customer.
Answered Nov 1, 2023
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