What is the process for returning a gift?
Asked a year ago
To return a gift to Brookstone, simply include the original packing slip or gift receipt with the item you wish to return. If you don't have the receipt, customer service may be able to assist you in locating the order. Returns can be made in-store or by mail, with the option to exchange the item for something else or receive a refund. Items must be in new and unused condition with all original packaging for a full refund. Return shipping fees may apply if returning by mail. Brookstone strives to make the return process as simple and convenient as possible for their customers.
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