Can I return an item purchased online in-store?

Yes, you can conveniently return an item purchased online to any Brookstone retail store. We strive to ensure complete customer satisfaction and want to make your return experience as smooth as possible. Simply bring the item along with the original receipt or packing slip to your nearest Brookstone store. Our friendly and knowledgeable store associates will assist you in processing the return. Please note that the product must be returned in its original packaging and in new, unused condition. Additionally, please ensure that you bring the credit card used for the online purchase, as a refund will be issued to the original form of payment. We are committed to providing excellent service and assisting you with any returns or exchanges at our stores.