Do I need the original packaging to make a return?

While the specific return policy may vary, generally, Brookstone does recommend that customers retain the original packaging for any returns. This is often because the packaging is designed to protect the item during shipping and helps ensure that the product can be returned in resalable condition. However, if the packaging is not available, customers may still be able to return their items depending on the condition of the product and the specific circumstances surrounding the return. It is advisable to check the current return policy on Brookstone's website for the most accurate information regarding returns and any requirements that may apply. The site usually provides details on the process and any applicable conditions. This will help clarify whether the lack of original packaging would affect your return.