Do I need a receipt to return an item?

Yes, a receipt is required to return an item at Brookstone. To ensure a smooth and hassle-free return process, we kindly request customers to provide their original purchase receipt. The receipt serves as proof of purchase and enables us to verify the transaction details for accurate processing. It helps us in identifying the correct purchase date, price, and payment method used. Additionally, having the receipt allows us to offer you a refund in the original form of payment or issue a store credit, based on our return policy. Without a receipt, returns may be limited, and we may need to offer alternative options such as merchandise exchange or store credit at the current selling price. Providing a receipt ensures a seamless return experience and helps us serve you better.