Are there any items that cannot be returned?

Yes, there are a few items that cannot be returned to Brookstone. These include personalized or monogrammed items, food and beverage products, personal care items such as massagers or shavers, software and downloadable products due to copyright protection, final sale or clearance items, and items that have been used, damaged, or are not in their original packaging. Additionally, health and wellness items such as sleep masks, pillows, and intimate massagers cannot be returned for hygiene reasons. It is important to carefully review the return policy for any specific restrictions or conditions before purchasing an item from Brookstone to ensure a hassle-free return process.