Brookstone generally allows customers to exchange items instead of returning them, but specific policies can vary based on the item and the reason for the exchange. In most cases, exchanges can be made for a different size, color, or even a different product altogether, provided that the item is in its original condition and comes with all packaging and accessories. It is advisable to check the particular product's return and exchange policy, which can often be found on the Brookstone website, to ensure a smooth exchange process. If you are considering an exchange, it may be beneficial to act promptly, as there are often time limits associated with returns and exchanges. For the most accurate and current information related to exchanging items, visiting brookstone.com may provide helpful guidance.