I received an email indicating debit card charges totaling approx $*,***., charges I di...

GetHuman-rfduncan's customer service issue with Bank of America from March 2019

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I received an email indicating debit card charges totaling approx $*,***., charges I didn’t make. I tried to respond answering no I didn’t make these transactions from my cell phone and my phone blocked my response. I tried calling the bank and without an account number I couldn’t get a person to speak with. I don’t remember having an active debit, credit card or checking account with Bank of America.*I am concerned because in the past six months someone opened a Chase checking account in my name, but chase caught it. I had to cancel all my active accounts and start over with new account. *Please respond, thank you.*Roberta F. Duncan**** Camp St*Franklin Furnace, Ohio
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Bank of America

Customer service issue
Reported by GetHuman-rfduncan
Mar 13th, 2019 - 5 mons ago
I have an issue with Bank of America too
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GetHuman-rfduncan started working on this issue
Mar 13th 2:46pm