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Before contacting them, items GetHuman-dscherme may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-dscherme's own words
I live in NY but am now in CA...I am trying to establish an account for a debit card to access cash here. My wife filled out the application, and received the confirmation * - ********** on ****, but I have heard nothing and am unable to talk to a real person at the customer service * via phone. My email (which was given on the application) is *****@***.com...what happens next, and why - after * days - have I not received any notification fro BoA?
GetHuman-dscherme did not yet indicate what Bank of America should do to make this right.
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