I want to make sure you have my address correctly and I want to know the old phone numb...
GetHuman1966544's customer service issue with Bank of America from January 2019
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The issue in GetHuman1966544's own words
I want to make sure you have my address correctly and I want to know the old phone number you have for me because maybe someone pretended to be me possibly years ago and changed my phone number. The reason I worry about this is I called and verified info and operator mentioned a different last four numbers and found my current some other way. I asked to repeat it and couldn't get back to verification question which sounded like my aunt's house.
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