I have been receiving gmail messages regarding a new account I have opened, and that a...

GetHuman1701904's customer service issue with Bank of America from December 2018

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The issue in GetHuman1701904's own words
I have been receiving gmail messages regarding a new account I have opened, and that a credit card is being sent to me, although I am Canadian and live in Toronto, Ontario and have no dealings with BofA. One of the messages had the account holder's name in the message, which was also Randall. If not simply phishing emails, the email address may be wrong on a legitimate account. Seeking confirmation that this is not attempted identity theft or fraud.
GetHuman1701904 did not yet indicate what Bank of America should do to make this right.
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Bank of America

Customer service issue
Reported by GetHuman1701904
Dec 6th, 2018 - 6 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 12 customers so far
Similar issue to 8451 others
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Timeline
GetHuman1701904 started working on this issue
Dec 6th, 2018 2:31pm