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Before contacting them, items GetHuman1701904 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman1701904's own words
I have been receiving gmail messages regarding a new account I have opened, and that a credit card is being sent to me, although I am Canadian and live in Toronto, Ontario and have no dealings with BofA. One of the messages had the account holder's name in the message, which was also Randall. If not simply phishing emails, the email address may be wrong on a legitimate account. Seeking confirmation that this is not attempted identity theft or fraud.
GetHuman1701904 did not yet indicate what Bank of America should do to make this right.
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