Mortgage Documents

GetHuman830472's customer service issue with Bank of America from June 2018

Help with my Bank of America issue
The issue in GetHuman830472's own words
Obtain copies of loan documents ... My name is Kenneth Johnson and I'm trying to get copies of my mortgage loan documents. My address listed on the loan is *** Honeysuckle Drive Trenton, NJ, SS last four are ****. I obtained a loan from Countrywide Bank for $**,*** in November ****. I'm only looking for my New Loan Payment Form and Mortgage Loan Commitment. If the documents are not in your possession would someone kindly acknowledge same. I can be reached **** at ***-***-****, Thank you.
Acknowledge if documents I'm requesting can be sent to me, or advise that they are not on file
** years
No
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Bank of America

Mortgage
Customer service issue
Reported by GetHuman830472
Jun 28th, 2018 - 10 mons ago
I have an issue with Bank of America too
Fixed
Seen by 21 customers so far
Similar issue to 2072 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman830472 started working on this issue
Jun 28th, 2018 7:41pm
GetHuman830472 indicated the issue is not fixed yet.
Jun 28th, 2018 9:39pm
GetHuman830472 indicated the issue is not fixed yet.
Jun 28th, 2018 9:43pm
GetHuman830472 indicated the issue is not fixed yet.
Jun 28th, 2018 9:45pm
GetHuman830472 indicated the issue is not fixed yet.
Jun 29th, 2018 10:44am
GetHuman830472 indicated the issue is not fixed yet.
Jun 29th, 2018 4:24pm
GetHuman830472 indicated the issue is not fixed yet.
Jun 29th, 2018 6:07pm
GetHuman830472 indicated the issue is not fixed yet.
Jun 30th, 2018 7:36am
GetHuman830472 indicated the issue is not fixed yet.
Jul 1st, 2018 2:53pm
GetHuman830472 indicated the issue is not fixed yet.
Jul 1st, 2018 6:30pm
GetHuman830472 indicated the issue is not fixed yet.
Jul 2nd, 2018 3:22pm
GetHuman830472 indicated the issue is not fixed yet.
Jul 3rd, 2018 7:56pm
GetHuman830472 indicated the issue is not fixed yet.
Jul 6th, 2018 12:16am
GetHuman830472 indicated the issue is not fixed yet.
Jul 9th, 2018 2:40pm
GetHuman830472 indicated the issue is not fixed yet.
Jul 16th, 2018 3:18pm
GetHuman830472 indicated the issue is not fixed yet.
Jul 18th, 2018 10:54am
GetHuman830472 indicated the issue is not fixed yet.
Jul 23rd, 2018 9:18am
GetHuman830472 indicated the issue is not fixed yet.
Aug 2nd, 2018 1:56pm