GetHuman830472's customer service issue with Bank of America from June 2018
Help with my Bank of America issue
The issue in GetHuman830472's own words
Obtain copies of loan documents ... My name is Kenneth Johnson and I'm trying to get copies of my mortgage loan documents. My address listed on the loan is *** Honeysuckle Drive Trenton, NJ, SS last four are ****. I obtained a loan from Countrywide Bank for $**,*** in November ****. I'm only looking for my New Loan Payment Form and Mortgage Loan Commitment. If the documents are not in your possession would someone kindly acknowledge same. I can be reached **** at ***-***-****, Thank you.
Acknowledge if documents I'm requesting can be sent to me, or advise that they are not on file
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