I was told that by the end of business today a reversal credit was going to be applied...

GetHuman-fdog's customer service issue with Bank of America from June 2018

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The issue in GetHuman-fdog's own words
I was told that by the end of business today a reversal credit was going to be applied to the account by the latest representative that I spoke too. Prior to that, last week on Friday I spoke to a representative who said she was going to make sure that the courtesy credit would be applied on Monday as you can see it’s Tuesday no resolution. Somebody call me or email me back I’ve been lied to at least three times. ****-***-****
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Bank of America

Customer service issue
Reported by GetHuman-fdog
Jun 5th, 2018 - a yr ago
I have an issue with Bank of America too
Not resolved
Seen by 7 customers so far
Similar issue to 134 others
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Name on account
Last 4 of SSN
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Your birthday
Timeline
GetHuman-fdog started working on this issue
Jun 5th, 2018 8:20am