Bank of America Customer FAQ

To check your balance over the phone, call Bank of America's customer service hotline. Have the necessary information handy - your bank account number and your Social Security number. The automated system will guide you through the process. Once your identity is confirmed, you should be able to get information about your balance. You can also talk to a representative if needed. Please note, representatives are available from Monday to Friday, 8 a.m. to 11 p.m. ET, and on Saturdays and Sundays, 8 a.m. to 8 p.m. ET. Automated support is available 24/7. Remember never to share your personal information if you are uncertain about the authenticity of the call.

The fee for an international wire transfer with Bank of America can range from $15 to $45, depending on whether it is sent in foreign currency or U.S. dollars. Please note that the actual fee may vary and additional fees may be applied by the recipient's bank. It's always a good idea to confirm actual cost before sending the wire transfer. Before making any financial transactions, we would recommend understanding all the fees involved to avoid surprises. Remember, exchange rates could affect the amount received in the foreign bank.

The validity of a check generally depends on the state law and bank policy, not on whether the account holder is alive or deceased. Typically, personal checks are valid for six months from the date written on the check. After that, the check is considered "stale-dated" but some banks might still choose to honor it. If the account has sufficient funds and the check is not too old, you may still be able to cash it. It's suggested to present it to the bank as soon as you can. Remember though, this is a general response and policies can differ from one bank to another.

You can find your Bank of America account number by looking at your paper statements, which is usually located in the upper right-hand corner. If you are not receiving paper statements, you can also find your account number on your checks (the second set of numbers from the bottom), or online if you are already enrolled in online banking. If you are unable to locate your account number, you can contact Bank of America for assistance. Please remember to never share your account information with anyone, as this is private and confidential information.

If you need a letter from Bank of America's fraud department, you should directly contact them to request it. Unfortunately, we cannot provide you with a letter because that has to come directly from their fraud department. You may need this for various reasons, it could be for evidential purposes or to rectify a credit report. Be sure to explain your request clearly to ensure you receive the correct correspondence. Also, remember to secure and protect all your personal information when dealing with sensitive matters like this.