I just received my new debit card a couple of days ago and it says I'm using the wrong...

GetHuman446585's customer service issue with Bank of America from May 2018

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Help with my Bank of America issue
Before contacting them, items GetHuman446585 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
GetHuman446585's next move: have a Bank of America rep call.
Always use the GetHuman Phone tocall Bank of America. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman446585's own words:
I just received my new debit card a couple of days ago and it says I'm using the wrong pin *.......i need to reset it
I trust that Bank of America will make this right and come up with a resolution that is fair.
Help with my Bank of America issue
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Bank of America

Customer service issue
Reported by GetHuman446585
May 19th, 2018 - a mon ago
I have an issue with Bank of America too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman446585 started working on this issue
May 19th 10:13pm