Bank of America Customer Service

Contact Bank of America & solve common issues

Use Bank of America's Phone Number

Bank of America's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Bank of America. Below you will also find the phone and non-phone-based contact information we've gathered.

Bank of America: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Bank of America.
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Click below to show 37 more questions, answers, and complete guides to common Bank of America customer support problems.

Contacting Bank of America customer support

Below you can compare and contrast the 21 ways to contact Bank of America by looking at which ones are the fastest and which ones other customers recommend the most for solving Bank of America customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Bank of America across the following channels: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
800-432-1000
Customer Service
24 mins2232
800-781-5393
Online Banking
3 mins1985
704-386-5687
Executive Customer Relations
2 mins636
877-768-9836
Online Banking/Bill Pay
3 mins1729
800-285-6000
Home Loans
3 mins2680
800-669-5224
Bankruptcy
3 mins300
800-732-9194
Credit Cards
38 mins1524
Live Chat at bankofamerica.com
Customer Service
3 mins615
877-366-1121
Fraud Reporting
24 mins1393
800-421-2110
Credit Cards
3 mins277
800-669-6607
Mortgages
22 mins1733
Online Help at www3.bankofamerica.com
Customer Service
< 3 hrs2475
@BofA_Help
Customer Service
78 mins494
888-325-6435
Mortgage Services
2 mins1511
877-327-9225
Home Retention
2 mins791
800-669-6076
Property Claims
2 mins563
Online Help at bankofamerica.com
Home Mortgages
< 2 hrs2043
877-833-5617
Fraud Detection
2 mins1292
315-724-4022
International Customer Service
21 mins2844
800-518-0479
Customer Service
17 mins275
facebook.com/BankofAmerica
Customer Service
14 mins1785

Recent reasons customers contacted Bank of America:

I have issue with your poor customer service .I wire transfer money from my business ac...
My name is sohila vatandoust
*NOTICE TO AGENT IS NOTICE TO PRINCIPLE NOTICE TO PRINCIPLE IS NOTICE TO AGENT WITH ALL...
I need to refund an overpayed credit card balance.
Talk to an agent about a hold on account.
Customer service support **********
I have written the issue previously. I would like the money returned and be notified of...
I would need a reference letter from bank of america in order to open an new account in...
A check made out to me was returned, according to my bank Capital One, to the issuer, B...
hi do B.O.A Issue vault sub numbers ?*if so is there a release fee to be paid ?*Robert...

Help me with my issue

Does GetHuman work with Bank of America?

GetHuman does not work with Bank of America's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Bank of America at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Bank of America's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Bank of America at a Glance

Bank of America has 1 chat option
Bank of America has no customer email
Bank of America has 2 help forums
Bank of America has 1 twitter handle
Bank of America has 1 facebook page
Contact information overview

Answered on this page:

How Do I Cancel an Existing Transfer in My Bank of America Account?
How Do I Send a Wire from My Bank of America Account?
How Do I Setup a Recurring Transfer in My Bank of America Account?
How Do I Close My Account with Bank of America?
What Do I Do If My Bank of America Card Was Declined?
How do I recover my Bank of America account?
How Do I Report Suspicious Communications and Transactions to Bank of America?
Solutions to common issues

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