Hi, My name is Jiulu Sun, I had two products in shopping cart and I made one transactio...

GetHuman-sunjiulu's customer service issue with Aliexpress Service from October 2018

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The issue in GetHuman-sunjiulu's own words
Hi, My name is Jiulu Sun, I had two products in shopping cart and I made one transaction purchase with credit card, the two orders are:*Order ID: ***************Order ID: ***************I also used the first-time buyer coupoon.**one minute after the purchase is paid, I canceled order **************. now this order status is "canceled order", my other order ************** status is "awaiting payment". however, I was charged $**.** Canadian dollars. Could you check which order charged me? so that I can ask the seller to refund? right now I do not know which seller charged me.*thanks*Jiulu
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Customer service issue
Reported by GetHuman-sunjiulu
Oct 19th, 2018 - a mon ago
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GetHuman-sunjiulu started working on this issue
Oct 19th 3:55pm