Can I cancel an order on AliExpress?

Asked a year ago
Yes, you can cancel an order on AliExpress under certain conditions. If you decide to cancel your order, the possibility to do so depends on the order status. If your order has not yet been shipped, you can cancel it easily by going to the "My Orders" section and selecting the order you want to cancel. Click on the "Cancel Order" button and follow the on-screen instructions to complete the cancellation process. However, if your order has already been shipped, you will need to wait until it arrives and then initiate a return or refund request. It is important to note that AliExpress encourages buyers to communicate with sellers prior to canceling an order, as some issues might be resolved without the need for cancellation.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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