How do I track my AliExpress orders or packages?
In a nutshell: Did you order something from AliExpress? You can easily track your orders through your account. Simply sign in to view all your orders. Once the seller ships your item, you'll be able to track its status in real time. If the item you ordered is marked with Fast Delivery, you may be eligible to apply a $1 coupon if it doesn't arrive by the estimated delivery date. If the item is delivered after 30 days, you may also qualify for a refund while keeping the item. Do you want to track your order? Continue reading for step-by-step instructions.
Introduction
Did you order something from AliExpress? You can easily track your orders through your account. Simply sign in to view all your orders. Once the seller ships your item, you'll be able to track its status in real time. If the item you ordered is marked with Fast Delivery, you may be eligible to apply a $1 coupon if it doesn't arrive by the estimated delivery date. If the item is delivered after 30 days, you may also qualify for a refund while keeping the item. Do you want to track your order? Continue reading for step-by-step instructions.
Sign in to Your Account
Enter your email address and click Continue. Then, enter your password to log in successfully. If you have the app downloaded, simply open the app and sign in to your account.
Go to Your Orders
Tap Orders or Shipped if the item has been shipped. Then select the order that you wish to track.
Click Tracking
Once you're on the right order, click Tracking to track the order.
Check the Status of Your Order
You can also view the estimated delivery date on this page. Check whether your order has been shipped, is in transit, or has been delivered. Please note that compensation for late delivery may also be available for standard items. For example, orders valued at more than $15 may be eligible for compensation of up to $6, depending on the applicable terms and conditions.
You can also track your package through the Cainiao website or mobile app. If you'd like to track your package, proceed to the next step.
Visit the Global Express Tracking Page
You can track your AliExpress package through the Cainiao website or mobile app. Simply enter your tracking number and click Track to see whether your package has been dispatched or is already in transit.
Track the Item
On this page, you can check whether your parcel has been picked up or has departed the transit country. Monitor your package regularly, and contact AliExpress if you encounter any issues with your order.
If the order hasn't been shipped yet and you'd like to change the color or size of the item you ordered, you may still be able to do so by contacting the seller. Go to the Orders page, locate the order you'd like to modify, and click Contact Seller. You may also be given the option to cancel the order so you can place a new one with your preferred color or size.
Conclusion
Were you able to track your AliExpress order? After signing in to your account, you can monitor your package by going to the Orders page. There, you'll be able to view the estimated delivery date and the latest shipping updates. You can track your order through the AliExpress website or app, or directly through the Cainiao website using your tracking number. If your order hasn't been dispatched yet, you may still be able to make changes by contacting the seller. Do you have further questions about tracking your AliExpress order or package? Contact Customer Support today.
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