I purchased a motor vehicle part from Ali Express and they sent me the wrong item. I di...

GetHuman-emnjenga's customer service issue with Aliexpress Service from October 2018

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The issue in GetHuman-emnjenga's own words
I purchased a motor vehicle part from Ali Express and they sent me the wrong item. I didn't realize this till when I went to my mechanic to have it replaced. I then contacted the seller via the Ali express message service. They promised they will resolve it after i sent the evidence via pictures and comparing to what they sent. Now all of a sudden they have decided to go against their word after all this time.
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Aliexpress Service

Customer service issue
Reported by GetHuman-emnjenga
Oct 10th, 2018 - 3 mons ago
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GetHuman-emnjenga started working on this issue
Oct 10th, 2018 5:39pm