Hello. I bought dinning table which says free shipping to USA My order no is...

GetHuman-nimkapad's customer service issue with Aliexpress Service from July 2018

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The issue in GetHuman-nimkapad's own words
Hello. I bought dinning table which says free shipping to USA My order no is **************. Now the seller can is sending me email and asking my passport no. Or driving license no. We buy so many stuff from Aliexpress but you never ask for our ID. I do have screenshots when I buy from your website if you want to see.
We want our product at home address and we did not see anything on your website that we have to deal with custom when we buy It was free shippingAlso they are asking for our ID.
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Aliexpress Service

Customer service issue
Reported by GetHuman-nimkapad
Jul 26th, 2018 - 10 mons ago
I have an issue with Aliexpress Service too
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Seen by 11 customers so far
Similar issue to 2334 others
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Timeline
GetHuman-nimkapad started working on this issue
Jul 26th, 2018 2:28am
GetHuman-nimkapad indicated the issue is not fixed yet.
Jul 27th, 2018 7:28pm
GetHuman-nimkapad indicated the issue is not fixed yet.
Jul 30th, 2018 12:06pm
GetHuman-nimkapad indicated the issue is not fixed yet.
Jul 30th, 2018 12:06pm
GetHuman-nimkapad indicated the issue is not fixed yet.
Jul 30th, 2018 12:10pm
GetHuman-nimkapad indicated the issue is not fixed yet.
Jul 30th, 2018 12:10pm
GetHuman-nimkapad indicated the issue is not fixed yet.
Jul 30th, 2018 12:44pm
GetHuman-nimkapad indicated the issue is not fixed yet.
Jul 30th, 2018 12:46pm
GetHuman-nimkapad indicated the issue is not fixed yet.
Jul 30th, 2018 12:46pm
GetHuman-nimkapad indicated the issue is not fixed yet.
Jul 30th, 2018 1:24pm