I ordered something and it was different than was described so I requested a full refun...

GetHuman-sariazou's customer service issue with Aliexpress Service from June 2018

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The issue and preferred resolution, in GetHuman-sariazou's own words:
I ordered something and it was different than was described so I requested a full refund. I now want to change it to a partial refund (**%) as that's what I agreed to with seller but their site won't let me.
I trust that Aliexpress Service will make this right and come up with a resolution that is fair.
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Aliexpress Service

Customer service issue
Reported by GetHuman-sariazou
Jun 8th, 2018 - 2 mons ago
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Seen by 2 customers so far
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GetHuman-sariazou started working on this issue
Jun 8th 11:55am