I ordered something and it was different than was described so I requested a full refun...
GetHuman-sariazou's customer service issue with Aliexpress Service from June 2018
Help with my Aliexpress Service issue
First: share to improve GetHuman-sariazou's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sariazou's next move: go to the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sariazou will want to follow the link below to head to their help center. We will check on GetHuman-sariazou later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sariazou may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-sariazou's own words
I ordered something and it was different than was described so I requested a full refund. I now want to change it to a partial refund (**%) as that's what I agreed to with seller but their site won't let me.
GetHuman-sariazou did not yet indicate what Aliexpress Service should do to make this right.
I have an issue with Aliexpress Service too
How GetHuman-sariazou fixed the problem
We are waiting for GetHuman-sariazou to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster: