I attempted to order hair from Celie hair. When doing so I was able to process my order...

GetHuman-uhmrara's customer service issue with Aliexpress Service from June 2018

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The issue in GetHuman-uhmrara's own words
I attempted to order hair from Celie hair. When doing so I was able to process my order and payment. I was completely comfortable with doing so until I needed to verify payment. I was asked to upload bank statements, verify bank card, and other personal information that I did not feel comfortable providing. I canceled my order and my card was still charged with not only the hair price but the shipping and handling price as well. It would be an honor to have my funds reversed but I am having a hard time getting in touch with the seller.
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Aliexpress Service

Customer service issue
Reported by GetHuman-uhmrara
Jun 5th, 2018 - 6 mons ago
I have an issue with Aliexpress Service too
Fixed
Seen by 5 customers so far
Similar issue to 37 others
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GetHuman-uhmrara started working on this issue
Jun 5th 3:14pm
GetHuman-uhmrara indicated the issue is not fixed yet.
Jun 8th 9:23pm