I attempted to order hair from Celie hair. When doing so I was able to process my order...

GetHuman-uhmrara's customer service issue with Aliexpress Service from June 2018

Help with my Aliexpress Service issue
I attempted to order hair from Celie hair. When doing so I was able to process my order and payment. I was completely comfortable with doing so until I needed to verify payment. I was asked to upload bank statements, verify bank card, and other personal information that I did not feel comfortable providing. I canceled my order and my card was still charged with not only the hair price but the ****pping and handling price as well. It would be an honor to have my funds reversed but I am having a hard time getting in touch with the seller.
I trust that Aliexpress Service will make this right and come up with a resolution that is fair.
Help with my Aliexpress Service issue
Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Aliexpress Service email you?
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman-uhmrara
Jun 5th, 2018 - 2 mons ago
I have an issue with Aliexpress Service too
Seen by 5 customers so far
Similar issue to 37 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
GetHuman-uhmrara started working on this issue
Jun 5th 3:14pm
GetHuman-uhmrara indicated the issue is not fixed yet.
Jun 8th 9:23pm