I am extremely disappointed with AliExpress dispute proposal the seller scammed me and...

GetHuman-cdojohnd's customer service issue with AliExpress from March 2019

Help with my AliExpress issue
The issue in GetHuman-cdojohnd's own words
I am extremely disappointed with AliExpress dispute proposal the seller scammed me and I think AliExpress is siding with the seller. Steve the Live Chat Agent told me that I have enough evidence for a complete refund. please help me get my full refund. I should not have to pay for return shipping. The seller is responsible for return shipping.
GetHuman-cdojohnd did not yet indicate what AliExpress should do to make this right.
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How GetHuman-cdojohnd fixed the problem
Hi, I have replied your email, or how or where was I suppose to reply you?...**Buyer's Proposal (Preferred) *Proposal: Refund US $***.** *---------------------------------------*AliExpress' Proposal *Proposal: Refund US $ **.** *Buyer rejected proposal*---------------------------------------*AliExpress' Proposal *Proposal: Return goods & refund US $ ***.** *Buyer rejected proposal*---------------------------------------*Buyer's Proposal (Preferred) *Proposal: Refund US $ ***.***---------------------------------------*First Evidence:**Total Disaster. Please Fully Refund Me & Seller Pays Return Shipping. Seller Is A Smooth Persistent Liar & Fraudulent Scammer. Buyer Should Not Be Required To Pay Any Other Fees From The Seller's Point Of Transaction. The Items Should Arrive In Complete & Perfect Working Condition, But Drill Press Does Not Work. Hardware & Parts Missing, Rendering All Items Useless & Non-Operational. See Evidences. I Have More Evidences & Need More Space. **(Screen Shot Proof That Seller Lied Seller Times & Copy Of My Official FedEx Receipt But Seller Refuses To Provide His Official FedEx Receipt)*----------------------------------------------------------------*Last Evidence: (Made Changes)**AliExpress please consider that Live Chat Agent Steve told me that I gave enough evidence for a full refund and the seller is responsible for the return shipping. This order is totally useless. I can't have this drill press repaired nor should I have to and I can't buy the missing spare parts or buy the missing hardware. So why are you doing this to me? I can't believe your inappropriate proposals which I have already rejected. This seller is a persistent fraudulent liar and I have provided you with proof. **(Screen Shot Proof That Seller Lied Seller Times & Copy Of My Official FedEx Receipt But Seller Refuses To Provide His Official FedEx Receipt) **(Also Made Video Of Drill Press "Not Powering Up" Demonstration)
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AliExpress

Customer service issue
Reported by GetHuman-cdojohnd
Mar 29th, 2019 - 6 mons ago
I have an issue with AliExpress too
Fixed
GetHuman-cdojohnd shared how to fix
Seen by 17 customers so far
Similar issue to 425 others
0 customers following this
Items needed
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Timeline
GetHuman-cdojohnd started working on this issue
Mar 29th 2:18am
GetHuman-cdojohnd indicated the issue is not fixed yet.
Mar 30th 2:46am
GetHuman-cdojohnd confirmed the issue is fixed. Hooray!
Mar 30th 3:12am
GetHuman-cdojohnd indicated the issue is not fixed yet.
Mar 30th 3:20am
GetHuman-cdojohnd indicated the issue is not fixed yet.
Apr 1st 8:27am