Hello, *Yesterday I tried to book via Airbnb from *th-**th December from my account. So...

GetHuman-kittilin's customer service issue with AirBnB from June 2018

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The issue in GetHuman-kittilin's own words
Hello, *Yesterday I tried to book via Airbnb from *th-**th December from my account. Something went wrong and the first booking was unsuccessful (payment method was Paypal). I tried to book again but the booking was denied. However, the amount was blocked on my credit card... I checked my Paypal account and it says that the first payment was issued but refunded by Airbnb immediately... But the amount is still blocked on my card. How long time does it take to get my money back? Thanks for your help in advance!
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Customer service issue
Reported by GetHuman-kittilin
Jun 7th, 2018 - 10 mons ago
I have an issue with AirBnB too
Seen by 6 customers so far
Similar issue to 272 others
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
GetHuman-kittilin started working on this issue
Jun 7th, 2018 7:25am
GetHuman-kittilin indicated the issue is not fixed yet.
Jun 7th, 2018 7:25am