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Before contacting them, items GetHuman1976228 may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman1976228's own words
hello , I am a travel agent in Toronto, Canada, and my clients did not receive the seats they paid for.*This was sent to your customer service department last summer. In November I received a phone call from Air Canada Customer Service, advising the clients would be seeing a credit on their credit card. This call came in on November *rd.. To date the client has not seen the credit. The amount was for $***.** in Canadian funds. Client name was Monkman.. When can she expect to see this credit??
GetHuman1976228 did not yet indicate what Air Canada should do to make this right.
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