hello , I am a travel agent in Toronto, Canada, and my clients did not receive the seat...

GetHuman1976228's customer service issue with Air Canada from January 2019

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The issue in GetHuman1976228's own words
hello , I am a travel agent in Toronto, Canada, and my clients did not receive the seats they paid for.*This was sent to your customer service department last summer. In November I received a phone call from Air Canada Customer Service, advising the clients would be seeing a credit on their credit card. This call came in on November *rd.. To date the client has not seen the credit. The amount was for $***.** in Canadian funds. Client name was Monkman.. When can she expect to see this credit??
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Air Canada

Customer service issue
Reported by GetHuman1976228
Jan 16th, 2019 - 9 mons ago
I have an issue with Air Canada too
Not resolved
Seen by 5 customers so far
Similar issue to 1504 others
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Timeline
GetHuman1976228 started working on this issue
Jan 16th 3:25pm