How Do I Change My Flight with Air Canada?

Sometimes plans change and you need to modify your booked flights. If you've booked a flight with Air Canada that you now need to change, simply follow these instructions.

Jeff Whelpley is the editor / author responsible for this content.
Nov 14, 2019

Air Canada is a Canadian airline. Originally founded in 1937, the company has grown to be the largest airline provider within Canada, by both fleet size and the number of passengers carried. The airline flies to 207 destinations around the world. If you have booked a flight with Air Canada and need to change your flight, keep reading for all of your options.

Change Your Flight Online with Air Canada

Any bookings made on the Air Canada website can be changed up to two hours before departure. Some fees may apply for flight modifications.

  1. Go to www.aircanada.com

  2. On the main page, select 'My Bookings.'

  3. Enter your booking reference number and the passenger's last name. Click on 'Find.'

  4. If your booking is eligible for changes, there will be a 'Change' option on the screen next to your booking. Click on 'Change' and follow the prompted instructions. You'll receive a confirmation email when your flight has been successfully changed.

  5. If the 'Change' function is not on the screen, your booking may not be eligible for modifications. However, you should contact an Air Canada customer service representative to make see what other options available to you.

Change Your Flight with Your Booking Vendor

If you booked an Air Canada flight through a third party vendor, you may have to change your flight through them. Contact your booking vendor or agent and ask for their assistance in changing your flight. Make sure to ask the customer service agent to let you know what fees and charges apply for the changes made, both from Air Canada and the vendor themselves.

Contact Air Canada Customer Service Via Phone

If you're having difficulties changing your flight online, your next step is to call into the Air Canada Customer Service team. Make sure you have your booking reference number on hand and ask for assistance in changing your flight. Keep the customer service agent on the line until you receive the confirmation email and have had a chance to review it. Additionally, ask the customer service agent to let you know what fees and charges apply for the changes made.

Find an Air Canada Desk at the Airport

If you're already at the airport and need to make changes to a flight, it may be fastest to find an Air Canada support desk. Ask the attendant for assistance with any changes you need.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Change My Flight with Air Canada?

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