I bought three Serra Ladies Reversible Ponchos and one did not have the receiving end f...

GetHuman1518765's customer service issue with ALDI Stores from November 2018

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The issue in GetHuman1518765's own words
I bought three Serra Ladies Reversible Ponchos and one did not have the receiving end for the Horn buckle closure. I tried to exchange it, but they did not have the herringbone, only the maroon and beige, which I already have. I would appreciate it if you could send me the closure piece so I can wear this properly. My mailing address is: **** Pine Rock Road, West Chester, Pa. *****. Please advise as to how this can be resolved. Mary Susan ***
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ALDI Stores

Customer service issue
Reported by GetHuman1518765
Nov 7th, 2018 - 3 mons ago
I have an issue with ALDI Stores too
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Seen by 1 customer so far
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GetHuman1518765 started working on this issue
Nov 7th, 2018 7:48pm