I bought three Serra Ladies Reversible Ponchos and one did not have the receiving end f...

GetHuman1518765's customer service issue with ALDI Stores from November 2018

1 view
 | 
618 similar
 | 
0 following
Help with my ALDI Stores issue
First: share to improve GetHuman1518765's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1518765's next move: go to the ALDI Stores help center.
ALDI Stores doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1518765 will want to follow the link below to head to their help center. We will check on GetHuman1518765 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1518765 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1518765's own words
I bought three Serra Ladies Reversible Ponchos and one did not have the receiving end for the Horn buckle closure. I tried to exchange it, but they did not have the herringbone, only the maroon and beige, which I already have. I would appreciate it if you could send me the closure piece so I can wear this properly. My mailing address is: **** Pine Rock Road, West Chester, Pa. *****. Please advise as to how this can be resolved. Mary Susan ***
GetHuman1518765 did not yet indicate what ALDI Stores should do to make this right.
I have an issue with ALDI Stores too
How GetHuman1518765 fixed the problem
We are waiting for GetHuman1518765 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ALDI Stores's attention and get better help faster. Tap below to get started.
Having ALDI Stores issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ALDI Stores email you?
This email address isn't valid
Follow this issue
See how GetHuman1518765 fixes it.
This email address isn't valid

ALDI Stores

Customer service issue
Reported by GetHuman1518765
Nov 7th, 2018 - 3 mons ago
I have an issue with ALDI Stores too
Not resolved
Seen by 1 customer so far
Similar issue to 618 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1518765 started working on this issue
Nov 7th, 2018 7:48pm