Bought a neoprene wrist support last night in the Lebanon, IN store, and when I opened...

GetHuman1368958's customer service issue with ALDI Stores from October 2018

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ALDI Stores doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1368958 will want to follow the link below to head to their help center. We will check on GetHuman1368958 later to make sure it's all set or try to help escalate.
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The issue in GetHuman1368958's own words
Bought a neoprene wrist support last night in the Lebanon, IN store, and when I opened the box this morning, it was empty! There was one more in the store, but I can't get there until lunchtime. Would rather have had the wrist support than to get a refund. I understand it keeps costs down to not have individual stores answer calls* however, it's frustrating to have to go through a third party which just delays a response. Would be nice to at least be able to email the store.
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ALDI Stores

Customer service issue
Reported by GetHuman1368958
Oct 18th, 2018 - 3 mons ago
I have an issue with ALDI Stores too
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Seen by 16 customers so far
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GetHuman1368958 started working on this issue
Oct 18th, 2018 1:09pm
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Oct 18th, 2018 1:10pm