Shaw Communications Help Pages

Shaw Communications Customer FAQ, Forum, and Online Help Desk

Shaw Communications Help @
Customer Help
Average time to fix: (78 hours)
Busiest time: 1:30pm
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Recent Shaw Communications help topics searched

We are leaving the country for * months and I would like to discontinue a few "add on...
I am looking to switch from telus to Shaw
I have been Your Customer for many yrs.*I need to Change some things to get a LOWER mo...
Just received my statement. Price has gone up again. Can you help me with this issue
Why does my WI-FI show weak security, and you cannot email me as my server which is you...
i have a shaw email address and its not letting me tranfer account from old phone to ne...
i paid my bill and now i'm getting messages saying that i have missed a payment
Can I bring a controller (not working) back to a store and get it replaced immediately...
I want to use Shaw internet and home phone so ,I need some can talk to me
REFERENCE: MY ACCOUNT ***-****-**** (since canceled)* I want to know how I can collect...
I don't want your $* answering service. Keep going with this BS and I will get another...
The picture on our tv is fuzzy. We were sent a new cable box to fix the problem, howeve...
Hi following up on the account for jonathan chawla, phone - ***********Kindly call.
We would like to make a disconnection request
re: tv - not receiving bill notices, either in mail or by email, which has resulted in...
Was supposed to have tec come to the house today between *-**. No one has called or sho...
billing and account info

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Shaw Communications Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time78
Rank amongst all ways to reach them5
Other means of communicationphone, web, email, chat
Communication customer rating70%
Quality of help rating89%
Votes for online help65
When this was last updatedSun May 09 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number403-750-6990

Shaw Communications Help Pages: What to Know

This is the Shaw Communications help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Shaw Communications's best customer help page or faq or forum, this is the best entry point according to 6,738 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (403-750-6990) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Shaw Communications agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Shaw Communications: General Information

Shaw Communications has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Shaw Communications using 4 different media: phone, web, email, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 403-750-6990 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Shaw Communications.

Do Shaw Communications and GetHuman work together?

GetHuman has no relationship with Shaw Communications and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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