Shaw Communications Help Pages

Shaw Communications Customer FAQ, Forum, and Online Help Desk

Shaw Communications Help @ shaw.ca
Customer Help
Average time to fix: (75 hours)
Busiest time: 10:45am
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Recent Shaw Communications help topics searched

Just wanted to talk to someone about my bill
the sim cards from shaw mobile dont work i have no net work connection as of last night...
T.v. won't connect. Would like shaw to reset my box.
T.v won't connect. Tried unplugging router and cables.
Need to know my home wireless internet password for device i would like to connect
I have moved into a new home in Victoria BC. The address is *** - **** Craigflower. I h...
I have emergency to leave Vancouver. Can I cancel my services please?
Today on * th avenue South Sidney BC I observerd one of your tucks being operate illeg...
I have purchased a used Shaw PVR Receiver nad found out after trying to put it into ser...
My promotions expire next month i am a pensioner and cant afford the amount you ask of me
Promotions will expire?
I was on a chat with tech support. I was informed that Mt account was in arrears.my TV...
My balance says $*.** but the service is not back yet. Please, help
Is there a ** hr customer hotline for people calling from overseas? Not a toll free num...
A relative living in a long term care home cannot get wifi in her room, although the bu...
ping high, and packet loss since two days ago, can you help me fix it?
I finished the program for the advanced tarot and I would like to get what's certificat...

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Shaw Communications Online Help at shaw.ca - Info & Stats

Help desk addresshttp://www.shaw.ca/Contact-Us/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time75
Rank amongst all ways to reach them5
Other means of communicationphone, web, email, chat
Communication customer rating73%
Quality of help rating86%
Votes for online help61
When this was last updatedTue Jun 28 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number403-750-6990

Shaw Communications Help Pages: What to Know

This is the Shaw Communications help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Shaw Communications's best customer help page or faq or forum, this is the best entry point according to 6,738 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (403-750-6990) which we show above. Sometimes when you dig through the various help topics and volumes on shaw.ca, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Shaw Communications agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Shaw Communications: General Information

Shaw Communications has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Shaw Communications using 4 different media: phone, web, email, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 403-750-6990 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Shaw Communications.

Do Shaw Communications and GetHuman work together?

GetHuman has no relationship with Shaw Communications and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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