Shaw Communications Help Pages

Shaw Communications Customer FAQ, Forum, and Online Help Desk

Shaw Communications Help @ shaw.ca
Customer Help
Average time to fix: (77 hours)
Busiest time: 3:15pm
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Recent Shaw Communications help topics searched

Hi just enquiring about the $*** Amazon gift card that I was supposed to receive * mont...
I don't have internet
I store my login in my favourites. When I call this in my saved password still shows an...
I have not received my bill in mail ..now im behind in payments I need to know how much...
put tv on seasonal break
I want to put my tv on seasonal break
I want to put the tv on seasonal break
I was emailed on April **, **** regarding account * ***-****-**** in the name of Robert...
I would like the web site for *-D cycles removed, but not the email address.
channel *** peachtree is no longer available effective April **....WHY?**channel *** Do...
New credit card so need to pay account including arrears. you keep telling me you will...
Have new credit card want to pay account including arrears
Have a new credit card so want to pay account including arrears total ***.**
Hello, *Re acct ***-****-**** *email address *****@***.com**In the last few weeks many...
Need new Shaw internet service at ***** * Ave Hillcrest Mines, Alberta. You have your...
I currently have a six month seasonal suspension on my sat-alight TV until April **th...
I would like to move my internet connection to another room in the house. Can I book a...

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Shaw Communications Online Help at shaw.ca - Info & Stats

Help desk addresshttp://www.shaw.ca/Contact-Us/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15pm
Average turnaround time77
Rank amongst all ways to reach them5
Other means of communicationphone, web, email, chat
Communication customer rating71%
Quality of help rating88%
Votes for online help64
When this was last updatedSat Jul 11 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number403-750-6990

Shaw Communications Help Pages: What to Know

This is the Shaw Communications help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Shaw Communications's best customer help page or faq or forum, this is the best entry point according to 6,738 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (403-750-6990) which we show above. Sometimes when you dig through the various help topics and volumes on shaw.ca, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Shaw Communications agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Shaw Communications: General Information

Shaw Communications has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Shaw Communications using 4 different media: phone, web, email, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 403-750-6990 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Shaw Communications.

Do Shaw Communications and GetHuman work together?

GetHuman has no relationship with Shaw Communications and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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