Kohl's Help Pages

Kohl's Customer FAQ, Forum, and Online Help Desk

Kohl's Help @ cs.kohls.com
Customer Help
Average time to fix: (18 hours)
Busiest time: 1:45pm
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Recent Kohl's help topics searched

I try to sign in into the Kronos app but it ask me for the server id which I don’t have
I need to know if and how to use a Merchandise Credit on online orders
Order number ***********When i ordered this i was supposed to get $** kohls cash.. I ha...
need to change my email address
need to change my email address, have a new email address.
Order shipped to wrong address
shipment shows delivered by fed ex, but did not actually arrive
Hello, I have an interview scheduled for December **th but I can not make it at that ti...
Where do I go to pay my bill
I am in KY-want to ship order to Alabama. When I click on payment options it says INVAL...
I earned $**.** in Kohls Cash for order placed on ********. The Kohls cash was never e...
can you help me to order from mens discount I was told it can only be done on line I ha...
i am trying to order from mens discount. but i do not remember my password my account i...
I have recently had fraud on my identity and kohls was one of the places a card was ope...
I have had some fraud on my identity and they opened a card from kohls. I need to get t...
I am receiving advertisements from you at my current address with the name of an indiv...
Need to add wife to my account

Get help with my issue

Kohl's Online Help at cs.kohls.com - Info & Stats

Help desk addresshttps://cs.kohls.com/app/ask/noIntercept/1
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time18
Rank amongst all ways to reach them4
Other means of communicationphone, chat, facebook, web
Communication customer rating78%
Quality of help rating81%
Votes for online help27
When this was last updatedTue Jul 28 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-564-5705

Kohl's Help Pages: What to Know

This is the Kohl's help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Kohl's's best customer help page or faq or forum, this is the best entry point according to 3,588 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-564-5705) which we show above. Sometimes when you dig through the various help topics and volumes on cs.kohls.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Kohl's agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Kohl's: General Information

Kohl's has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Kohl's using 4 different media: phone, chat, facebook, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-564-5705 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Kohl's.

Do Kohl's and GetHuman work together?

GetHuman has no relationship with Kohl's and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Kohl's Contact Info

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