Kohl's Help Pages

Kohl's Customer FAQ, Forum, and Online Help Desk

Kohl's Help @ cs.kohls.com
Customer Help
Average time to fix: (44 hours)
Busiest time: 2:15pm
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Recent Kohl's help topics searched

Did not get it any rebate information which I submitted by November just want to know d...
Ordered a sf **ers timeex watch for my husband for christmas and when he opend its not...
I keep getting emails that I have Kohls cash that I must use but it isn't in my wallet...
I received pants * times and still wrong color? Don't understand why! I needed these...
I recently received a letter in the mail saying that I haven’t payed my kohls charge ca...
Agent customer service....I need help with an item an air fryer I'm trying to see if my...
Need to speak to an agent I have a question
I just received my order of two Yankee candles. Both are broken into pieces. I cut my f...
I want to talk to a person to tell me my bill itemized. As it looks like I was charged...
Want the to know the itemized amount on my kohls card.
I placed an order on the *st of December and still have received my order
Trying to order online and it does not recognize the address. It is the correct addres...
Order * ********** last night. Used the **% y'all offered, but also had a **% (**NR**XV...
cannot get my rewards (**% discount) to apply to my cart
Will the shipper call before they attempt delivery?
packages ship but UPS never received the item*tracking info never changed from Dec *th...

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Kohl's Online Help at cs.kohls.com - Info & Stats

Help desk addresshttps://cs.kohls.com/app/ask/noIntercept/1
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time44
Rank amongst all ways to reach them4
Other means of communicationphone, chat, facebook, web
Communication customer rating68%
Quality of help rating71%
Votes for online help53
When this was last updatedWed Sep 28 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-564-5705

Kohl's Help Pages: What to Know

This is the Kohl's help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Kohl's's best customer help page or faq or forum, this is the best entry point according to 3,588 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-564-5705) which we show above. Sometimes when you dig through the various help topics and volumes on cs.kohls.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Kohl's agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Kohl's: General Information

Kohl's has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Kohl's using 4 different media: phone, chat, facebook, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-564-5705 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Kohl's.

Do Kohl's and GetHuman work together?

GetHuman has no relationship with Kohl's and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Kohl's Contact Info

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