GEICO Help Pages

GEICO Customer FAQ, Forum, and Online Help Desk

GEICO Help @ geico.com
Customer Help
Average time to fix: (44 hours)
Busiest time: 2:30pm
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Recent GEICO help topics searched

Need to cancel policy. Car owner has died and is still getting billed. I am his ex wife...
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I haven’t received my homeowners bill for this month. Please tell me how much is owed
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I am changing my mind on paying my premium insurance by email. I would like to use auto...
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GEICO Online Help at geico.com - Info & Stats

Help desk addresshttp://www.geico.com/about/contactus/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:30pm
Average turnaround time44
Rank amongst all ways to reach them7
Other means of communicationphone, twitter, web
Communication customer rating87%
Quality of help rating82%
Votes for online help6,165
When this was last updatedThu May 19 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-841-3000

GEICO Help Pages: What to Know

This is the GEICO help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for GEICO's best customer help page or faq or forum, this is the best entry point according to 286,824 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-841-3000) which we show above. Sometimes when you dig through the various help topics and volumes on geico.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from GEICO agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting GEICO: General Information

GEICO has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with GEICO using 3 different media: phone, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-841-3000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like GEICO.

Do GEICO and GetHuman work together?

GetHuman has no relationship with GEICO and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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