GEICO Help Pages

GEICO Customer FAQ, Forum, and Online Help Desk

Average time to fix: (49 hours)
Busiest time: 10:15am
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Recent GEICO help topics searched

I want to file a diminished value claim against Geico due to being rear ended. New car...
I need customer service so I can discuss my payment
I want to talk to an agent about going to pick up a rental car today. My car was stolen...
hello, i was wondering if it's true that your looking for kids to be in your geico comm...
Dear sir*madam,*I humbly greet you in the Lord's name.*I kindly request you to locate m...
Need to discuss the arrangement of the rental car and preferred shop for repairs.
Im trying to get a quote and it says enter a valid email and ive tried * its not working
Not sure why I am not on automatic payments and I need to make a payment and make sure...
Questions about billing frequency and past charges
I’m checking on the frequency of my bill
Need to have my payment divided.
I’ve received a speeding ticket * hours ago and I want to know how much would that caus...
Need to update a claim
I want to pay a friends bill but I am in Mexico and the *** number doesn’t work,*Stanle...
I would like a quote on home owners insurance. I am getting a much lower quote from oth...
My Geico payment is due Friday I was wondering if I can pay it. On Monday ****
Geico recorded my not-at-fault resolution as at fault in CLUE database. I need a person...
Get help with my issue

GEICO Online Help at geico.com - Info & Stats

Help desk address
http://www.geico.com/about/contactus/
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:15am
Average turnaround time
49
Rank amongst all ways to reach them
7
Other means of communication
phone, twitter, web
Communication customer rating
92%
Quality of help rating
77%
Votes for online help
6,161
When this was last updated
Wed Feb 19 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-841-3000

GEICO Help Pages: What to Know

This is the GEICO help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for GEICO's best customer help page or faq or forum, this is the best entry point according to 286,824 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-841-3000) which we show above. Sometimes when you dig through the various help topics and volumes on geico.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from GEICO agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting GEICO: General Information

GEICO has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with GEICO using 3 different media: phone, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-841-3000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like GEICO.

Do GEICO and GetHuman work together?

GetHuman has no relationship with GEICO and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

GEICO Contact Info

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