Facebook Help Pages

Facebook Customer FAQ, Forum, and Online Help Desk

Facebook Help @ facebook.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 1:15pm
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Recent Facebook help topics searched

sir i am unable to confirm identity by upload a id *i having a government id proof but...
There are about *** fake Ellen DeGeneres pages that I have reported repeatedly. Facebo...
Iv been hacked and all my account and log in details have been changed wat can I do?
I have earned around **USD in my Facebook events.*I only have the time to get that mone...
Got a ** Day ban over an article I didn't share my Facebook account got hacked
i can't login my fb account.
I have been trying to get into my fb for days but I set up a two factor password and it...
I can't login my Facebook again i think my Facebook account has been hacked am trying t...
My mobile can't open facebook so pls support mw
Can't open my facebook
My Facebook account open nhi ho RHA hai please help me mene Facebook account me mobile...
Good day we would like to change our page name to theLAB Guesthouses, but this is not a...
My marketing place not working. What happen.please incase I do something sorry for that...

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Facebook Online Help at facebook.com - Info & Stats

Help desk addresshttps://www.facebook.com/help/?ref=contextual
Call-back availableNO
Department you interact withHelp Center
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time38
Rank amongst all ways to reach them1
Other means of communicationweb, phone, email, chat
Communication customer rating81%
Quality of help rating93%
Votes for online help7,264
When this was last updatedThu Feb 18 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number650-543-4800

Facebook Help Pages: What to Know

This is the Facebook help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Facebook's best customer help page or faq or forum, this is the best entry point according to 1,275,102 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (650-543-4800) which we show above. Sometimes when you dig through the various help topics and volumes on facebook.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Facebook agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Facebook: General Information

Facebook has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Facebook using 4 different media: web, phone, email, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 650-543-4800 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Facebook.

Do Facebook and GetHuman work together?

GetHuman has no relationship with Facebook and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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