Facebook Help Pages

Facebook Customer FAQ, Forum, and Online Help Desk

Facebook Help @ facebook.com
Customer Help
  • It takes an average of 38 hours to fix issues starting at their website.
  • This link goes to the Help Center section of their help site.
  • The most trafficked time of day is around 10:15am.
  • Common topics include Recover Disabled Account, Recover Hacked Account, Problem With a Page, Reset Password, Can't Receive Code to Reset, and more.
Start typing out the reason you want to get in touch with Facebook. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent Facebook help topics searched

Dear facebook team I have got review request problem of my personal facebook account pl...
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My child’s Facebook page was memorialized by one of his friends. I am his mother and wo...
Dear Facebook Team,**My account have been locked and is not getting unlocked Because th...
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Der Facebook team I have got review request problem of my personal Facebook account ple...
Dear facebook team i have got review request problem of my personal facebook account p...
Dear facebook team i have got review request problem of my personal facebook account p...
Dear facebook team l have got review reauest problem of my personal facebook account pl...
Dear Facebook team i got a review request please don't disible my account its my person...

Facebook Online Help at facebook.com - Info & Stats

Help desk addresshttps://www.facebook.com/help/?ref=contextual
Department you interact withHelp Center
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time38
Rank amongst all ways to reach them1
Other means of communicationweb, phone, chat
Communication customer rating77%
Quality of help rating89%
Votes for online help7,268
When this was last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Facebook Help Pages: What to Know

This is the Facebook help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Facebook's best customer help page or faq or forum, this is the best entry point according to 1,275,102 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on facebook.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Facebook agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Facebook: General Information

Facebook does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Facebook using 3 different media: web, phone, chat. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Facebook.

Do Facebook and GetHuman work together?

GetHuman has no relationship with Facebook and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Facebook Contact Info

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