Equifax Help Pages
Equifax Customer FAQ, Forum, and Online Help Desk
Average time to fix: (2.25 hours)
Busiest time: 10:45am
Recent Equifax help topics searched
I want to handle a freeze. I have tried online and also the automated calling number to...
need to file a dispute
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Account access needed and cancellation of membership
credit freeze need help need live person neeed opertor or live person please . this sho...
I'd like to find out if I have a freeze on my account and if so, I'd like to unfreeze it.
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Expedite credit report for military apartment approval.
Dispute credit report, a incorrectly reported “missed payment” has not been taken off y...
According to you I am not on electoral role!!!!*We have lived here ** years and I have...
Cannot access web site to file dispute
consumer statement need to add phone number
need to add telephone number for my consumer statement section
unfreeze credit report
need a new password, equifax promised to email me a link to setting up a new password...Get help with my issue
Equifax Online Help at help.equifax.com - Info & Stats
Help desk address
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Help desk hours
24 hours, 7 days
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Average turnaround time
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Other means of communication
phone, chat, email, facebook, web
Communication customer rating
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Votes for online help
When this was last updated
Thu Feb 20 2020 08:00:00 GMT+0000 (UTC)
Best phone number
Equifax Help Pages: What to Know
This is the Equifax help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Equifax's best customer help page or faq or forum, this is the best entry point according to 187,800 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-640-2273) which we show above. Sometimes when you dig through the various help topics and volumes on help.equifax.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Equifax agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Equifax: General Information
Equifax has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Equifax using 5 different media: phone, chat, email, facebook, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-640-2273 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Equifax.
Do Equifax and GetHuman work together?
GetHuman has no relationship with Equifax and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.