BB&T Bank Help Pages

BB&T Bank Customer FAQ, Forum, and Online Help Desk

Average time to fix: (72 hours)
Busiest time: 9:30am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Tweet re: Update Account InfoTweet re: Make a PaymentTweet re: Account AccessTweet re: Payment ArrangementTweet re: Dispute a ChargeHelp with something else

Recent BB&T Bank help topics searched

Bitte um Kl*rung was mit meinen Geld ist Transaktion BB****N***. Bitte um schnelle R*ck...
Geht um Transaktion BB****N***. Habe betrag *berwiesen aber von euch noch keine Antwort...
Unauthorized log in to my account received email
I deposited a check yesterday and now it’s not there.
Need the hold on my card lifted
why are you sending an email to us.explain now
Can’t access card information and haven’t received debt card
I never received my atm card
Need to desk with customer service
Says I dont Have an account when I tried to check my balance
I can't get the human person to talk to Me about my account
My account was broken into not sure how never see the debit card my account is overdraw...
I have received several emails purporting to be your bank, and informing me my account...
i was sent a check ira disbursement for ***.** when opening check was damaged over acco...
I need all my bank records from when I opened my account until current for a custody case.
Canel extended warranty.
I need to know what the **.** is for on my account please?
Get help with my issue

BB&T Bank Online Help at bbt.com - Info & Stats

Help desk address
http://www.bbt.com/bbtdotcom/contact-us/default.page
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9:30am
Average turnaround time
72
Rank amongst all ways to reach them
6
Other means of communication
phone, web
Communication customer rating
64%
Quality of help rating
92%
Votes for online help
664
When this was last updated
Wed Feb 19 2020 09:00:00 GMT+0000 (UTC)
Best phone number
888-228-6654

BB&T Bank Help Pages: What to Know

This is the BB&T Bank help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for BB&T Bank's best customer help page or faq or forum, this is the best entry point according to 69,996 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-228-6654) which we show above. Sometimes when you dig through the various help topics and volumes on bbt.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from BB&T Bank agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting BB&T Bank: General Information

BB&T Bank has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with BB&T Bank using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-228-6654 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like BB&T Bank.

Do BB&T Bank and GetHuman work together?

GetHuman has no relationship with BB&T Bank and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

BB&T Bank Contact Info

Other Company Help Desks

Equifax Help PagesGameStop Help PagesGroupon Help PagesHMRC Help PagesHulu Help PagesiTunes Help PagesJetBlue Help PagesMicrosoft - Tech Support Help Pages
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!