The question we are asked most often is about how to talk to YouTube customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jun 10, 2026 3:05 PM
How Do I Edit the Banner on My YouTube Channel?
YouTube banners make your channel fun and unique. You can edit the banner from a desktop or mobile device in a few simple steps. YouTube provides a helpful customer service team if you have trouble getting the changes to save.
Asked Jun 2, 2026 10:40 PM
Have a comment removed on a channel that has my full legal name on it?
To request the removal of a comment that includes your full legal name, you can report the comment directly on YouTube. Click on the three dots next to the comment and select "Report." Choose the appropriate reason, such as "Hateful or abusive content," or "Impersonation," and follow the prompts. YouTube will review your report and take action if it violates their policies.
Asked May 21, 2026 8:12 AM
HOW DO I CANCEL YOU TUBE PREMIUM LITE FREE TRIAL ?
MY ORDER NO. IS YTR.JVP3-XKK2-SD3Y-GKKC . PAID M/C XXXX 8779
I CAN'T SEEM TO DO THIS ON LINE !
PLEASE CANCEL ! ! !
To cancel your YouTube Premium Lite free trial, go to your account settings in the YouTube app or website, navigate to "Purchases and memberships," then select your YouTube Premium subscription. From there, you can choose to cancel the trial. If you're having difficulty with this process, detailed help can usually be found in the account settings. Check the page you're currently viewing for the most up-to-date contact information for further assistance.
Asked May 20, 2026 2:34 AM
How do I cancel my subscription?
To cancel your YouTube subscription, go to the YouTube Premium page. Sign in to your account, click on your profile icon, and select "Purchases and memberships." From there, find your subscription and select "Manage" and then "Cancel membership." Follow the prompts to complete the cancellation.
We look to the YouTube issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $5 one-week trial membership and get help from a real support technician now.