WhatsApp Customer FAQ

نأسف لسماع أنك تواجه مشكلة في حسابك. من فضلك، قم بزيارة الرابط الموجود هنا على الصفحة للحصول على معلومات الاتصال الأكثر تحديثًا مع فريق دعم واتساب.

If your WhatsApp account is getting blocked repeatedly, it may be due to violating WhatsApp's terms of service. Common reasons include sending too many messages in a short time, being reported by other users, or using unofficial versions of WhatsApp. Ensure you are using the official app and follow community guidelines. If the issue persists, consider reviewing your messaging habits and practices to align with WhatsApp's policies.

If you're not receiving the OTP for WhatsApp verification, ensure that your phone has proper network coverage and is connected to the internet. Check if the number you are using is correct, and consider requesting the OTP again after a few minutes. Make sure your phone can receive SMS messages and isn't set to block unknown numbers. If issues persist, you might want to try a different phone number for verification.

If your business account has been banned, it's important to review WhatsApp's Terms of Service to understand the potential reasons. To pursue account restoration, you should follow the instructions provided in the app for account recovery or appeal. There is a link to the most up-to-date contact information right here on this page to help you reach out for support regarding your account issue.

If you are not receiving WhatsApp verification codes, ensure that your phone has a good signal and is connected to the internet. Check if you entered your phone number correctly, including the country code. Make sure your phone can receive SMS messages, and that it is not in airplane mode. If you have recently changed your number or have been using WhatsApp for a long time without verification, this might also cause issues. You can wait a bit and try resending the code. If the problem persists, consider restarting your phone.