How Do I Report a Scam to WhatsApp?

Because of its worldwide popularity, WhatsApp has become fertile ground for scammers looking to obtain money illegally from users in different countries. There are different ways in which scammers try to do this, but all of them have some common characteristics, including a sense of urgency and avoiding having a direct phone call with their prey. Reporting a scam to WhatsApp can be done either from within the App or by calling their customer service line to get the help needed.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

WhatsApp is one of the most popular messaging apps globally, with an estimated 2 billion users. Because of this, it has become a breeding ground for scammers who take advantage of its features to cheat people out of thousands of dollars of their hard-earned money. Let's take a look at a few different ways people try to scam others on WhatsApp and how you can report them if you ever stumble onto one of them.

How do people get scammed on WhatsApp?

There are different ways in which people fall prey to scammers on WhatsApp. The most common one is when the scammer pretends to be a friend or family member of their victim and, simulating a sense of urgency, will ask for money for anything from paying an emergency bill to bail or ransom money. The sense of urgency they inject into their request is meant to make their victim act without thinking twice about the scam, which leads people to send money to the scammers and then realize they've been victimized.

How can I recognize a scam on WhatsApp?

Even though scammers try very hard to exploit the urgency of their request to complete their crime before realizing what is really going on, several common identifiers let you know something might be amiss. The most telling of these signs is that the messages are coming from an unknown number. If you don't recognize the phone number messaging you, you are likely at risk of becoming the victim of a scammer.

Another way to recognize a scam on WhatsApp is that the scammer always seems to be in a rush and expresses the urgency of the request in the messages. Additionally, scammers never want to have a phone call with you, especially if they pose as somebody you would recognize, such as a friend or family member. Because of this, they normally refuse phone calls and try to limit their interactions with you to messages only.

There are other ways to recognize scams, including the scammer asking you to wire money through accounts you don't recognize, but the one thing you should always do is trust your gut instinct. If it doesn't seem right, it very likely isn't.

How do I report a scam to WhatsApp?

If you believe somebody is trying to scam you on WhatsApp or you have already become a victim of these criminals, you should first report the scam to the police and stop payment to the scammer. The success you have in preventing the money from getting to these criminals will depend on how you sent it, and a bank transfer may be easier to stop than using a money wiring service. Once you have notified the scam to relevant authorities, you should report it to WhatsApp to warn others before they become victims.

Reporting a scam to WhatsApp is quite simple and can be done differently. The first is from the App in the Contact Us option located under the Help tab. The other one, and possibly the most effective way to report a scam to WhatsApp, is to call their customer service line. The representative that answers your call will help you report the scam and let you know what else you can do going forward.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Report a Scam to WhatsApp?

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