What Do I Do If My WhatsApp Account Was Hacked?

In a nutshell: WhatsApp is a popular platform for instant messaging, but it also raises the risk of unauthorized access and hacking. If your account gets hacked, you should secure your account by enabling two-step verification. Then, you should log out of all devices linked to your account. Changing your password is also important in regaining control. It's essential to report the incident to WhatsApp and inform your contacts about the hacking. Lastly, staying vigilant, updating WhatsApp, using two-factor authentication, and protecting personal information are key to preventing future hacks.

Jeff Whelpley is the editor / author responsible for this content.
Nov 16, 2023

Introduction

Instant messaging is an integral part of our lives today, with WhatsApp being a popular platform globally. However, its popularity raises the risk of unauthorized access and hacking of accounts. Having your WhatsApp account hacked is an unfortunate experience, and taking immediate action to protect your privacy is essential. If your WhatsApp account gets hacked, here are the necessary steps to follow.

Secure Your Account

Immediately you discover that your account has been hacked, it’s essential to secure it to prevent further unauthorized access. Open WhatsApp on your mobile phone and open the settings menu. Tap “Account” then “Security” and enable two-step verification to boost the security of your account. This feature will request a PIN code whenever your phone number is registered with WhatsApp.

What Do I Do If My WhatsApp Account Was Hacked? (Step 1)

Log Out of All Devices

After securing your account, you must log out of all devices linked to your WhatsApp account. Open the settings menu in WhatsApp, select “Account,” then choose “Linked Devices.” The application displays a list of devices connected to your account, and you can identify which ones you recognize and the potential hacker. Tap “Log Out From All Devices” to disconnect unauthorized access to your account.

What Do I Do If My WhatsApp Account Was Hacked? (Step 2)

Change Your Passwords

Changing your password allows you to regain control of your hacked WhatsApp account. To change your WhatsApp account password, open settings, select “Account,” then choose “Two-step Verification.” From the next available options, click “Change Pin.” Enter a six-digit code of your choice and click “Next.” This new section requires you to rewrite the new pin you’ve set to ensure you’re familiar with it. Type in the PIN and click “Confirm.”

What Do I Do If My WhatsApp Account Was Hacked? (Step 3)

Report the Incident to WhatsApp

You must report the hacking incident to WhatsApp to ensure it is properly addressed. You can contact the WhatsApp support team by opening the settings menu on your WhatsApp application, selecting “Help,” and then “Contact Us.” During your engagement with the support service, you must provide accurate details about the incident, including the time and date it occurred. Remember to include the suspicious activities you noticed and any other relevant information that can assist in investigating the issue.

What Do I Do If My WhatsApp Account Was Hacked? (Step 4)

Inform Your Contacts

A WhatsApp hacker may want to engage with your contacts and scam them in your name. Informing your contacts about the hacking incident can help protect them from falling for such scamming efforts. Send messages to your contacts informing them not to respond to suspicious messages or requests from your account. Ask them to be vigilant and inform you about any unusual activities related to your WhatsApp account.

Stay Vigilant

After taking the necessary steps to regain control of your hacked account, you must protect yourself from future hacking attempts in the following ways:Update your WhatsApp regularly to access the latest security patches. Enable two-factor authentication on your online accounts.Use a third-party lock app feature to boost your account’s protection. Be cautious when receiving forwarded messages containing links, as they can be spam. Avoid sharing personal information or personal data over WhatsApp or any other messaging platform.

Conclusion

Protecting your online security helps minimize the risk of future hacking incidents and protect your privacy. Remember, prevention is better than cure. Regularly review your security settings, and use strong passwords to keep your WhatsApp account safe. Now that you’re equipped with the knowledge on how to protect yourself from hacks, you can enjoy a seamless online experience.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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