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WhatsApp Customer FAQ

Top Answers & How-to Guides

How do I Contact WhatsApp Customer Service?

The question we are asked most often is about how to talk to WhatsApp customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change the Phone Number on My WhatsApp Account?

If you have WhatsApp and you also have a new phone number, you need to change your number on WhatsApp. That way, you can still have...

How Do I Delete a Sent Message Before Someone Reads It on WhatsApp?

In WhatsApp, you can delete a sent message before the recipient reads it. This can be handy to correct a mistake or remove an embarrassing...
Ask any question you have about WhatsApp customer service, get an answer now.

Recent WhatsApp Customer Questions

How can I get my number to use WhatsApp again?

To use your number on WhatsApp again, you need to uninstall the app, reinstall it, and register your number as a new user. Make sure your number is active and can receive SMS or phone calls for verification.
Asked Jul 24, 2024 1:06 PM

How do I recover my WhatsApp without my number

You need your phone number to receive a verification code and recover your WhatsApp account. If you no longer have access to the number, you should try to retrieve the same phone number via your phone service provider or use a new phone number to register.
Asked Jul 20, 2024 9:48 PM

I couldn't receive my WhatsApp OTP

Make sure you have a stable internet connection, and that you're entering your phone number correctly with the appropriate country code. Check if you're able to receive regular SMS messages and confirm you haven't blocked SMS from unknown senders. If the issue persists, you might need to restart your phone or check for network/signal issues.
Asked Jul 19, 2024 4:23 PM

لقد قمت بشراء رقم جديد وعندما اردت تفعيل حساب واتساب وجدت هذا الرقم محظور

إذا وجدت أن الرقم الجديد الذي اشتريته محظور عند محاولة تفعيل حساب واتساب، فمن المحتمل أن الرقم قد استخدم بانتهاك شروط الخدمة الخاصة بـواتساب. يمكنك محاولة التواصل مع دعم واتساب عبر التطبيق نفسه لطلب مراجعة الحظر وإيضاح الموقف.
Asked Jul 19, 2024 4:07 AM

ко мне не приходит смс код с подтверждением на ватсап

Проверьте, правильно ли введен номер телефона, и убедитесь, что ваше устройство имеет хорошее подключение к сети. Иногда получение SMS может занять несколько минут. Также попробуйте перезагрузить телефон или запросить повторную отправку кода.
Asked Jul 16, 2024 8:38 AM

Help me with my WhatsApp customer service issue

Account Management

How Do I Change the Phone Number on My WhatsApp Account?

If you have WhatsApp and you also have a new phone number, you need to change your number on WhatsApp. That way, you can still have...

How Do I Delete a Sent Message Before Someone Reads It on WhatsApp?

In WhatsApp, you can delete a sent message before the recipient reads it. This can be handy to correct a mistake or remove an embarrassing...

How Do I Delete My WhatsApp Account?

You may have been an avid WhatsApp user, but now you've decided to delete your account. Whatever your reasons, the process to deleting...

How Do I Get a Refund from WhatsApp?

This article discusses the issue of getting a refund for charges made on calls and messages sent over WhatsApp. While the app is free...

How Can I Recover My Banned WhatsApp Account?

WhatsApp is a messaging platform that allows users to send personal and group messages and share news. Sending bulk or automated messages...

How Do I Appeal a WhatsApp Ban?

If you face a WhatsApp ban, determine whether it's temporary or permanent. If permanent, contact WhatsApp support and clearly explain...

What Do I Do If My WhatsApp Account Was Hacked?

WhatsApp is a popular platform for instant messaging, but it also raises the risk of unauthorized access and hacking. If your account...

How Do I Get My Old WhatsApp Account Back?

This guide provides steps to restore your old WhatsApp account by checking for backups, reinstalling the app, and re-registering your...

What Do I Do If My Account Is Locked on WhatsApp?

Users who violate WhatsApp's terms and conditions may be locked out or banned from using the app. This can be prevented by adhering...

Messaging Features

How Can I Send Videos Using WhatsApp?

You can send up to a three-minute video on WhatsApp. Record one directly in the app or use a pre-recorded video to share moments with...

What Do I Do If My Message Was Sent but Not Delivered on WhatsApp?

If you have a problem with WhatsApp not delivering some of the messages you send, you probably want to get the problem fixed as quickly...

How Do You Know If Someone Has Turned Your Read Receipts Off on WhatsApp?

When you send a message on WhatsApp, you want to make sure the person receives and reads it. While WhatsApp does have a method of knowing...

How Do I Know If Someone Muted Me on WhatsApp?

Whatsapp's muting option is a good way to keep the noise from incoming message notices silent during certain pre-set periods of time....

How Do I Find Out If Someone Has Blocked Me on WhatsApp?

There are many ways to find out whether someone has blocked you on Whatsapp. The best way to find out is to send your contact a message...

Privacy and Security

How Do I Report a Scam to WhatsApp?

Because of its worldwide popularity, WhatsApp has become fertile ground for scammers looking to obtain money illegally from users in...

How Do I Know If My WhatsApp Is Being Tracked?

Spyware on WhatsApp is becoming an increasing problem. If you are worried that your WhatsApp account is being spied on, there are some...

How Do I Block Contacts from Calling Me on WhatsApp?

Using WhatsApp is a great way to stay in touch with people. It's free, easy to use, and only requires an internet connection. However,...

Troubleshooting

Why Am I Getting Random WhatsApp Messages?

Using WhatsApp is convenient and helps you stay in touch with family and friends worldwide. It also leaves you vulnerable to receiving...

How Do I Know If WhatsApp Is Down?

When using WhatsApp you want to make sure it works every time you log into the app on your smartphone or tablet. While it is often...

Why Is WhatsApp Not Sending Messages to One Person?

When you are trying to send messages on WhatsApp, it's frustrating when the texts are not being sent. Whether it is a glitch in the...

Why Is My WhatsApp So Laggy?

If your WhatsApp is lagging, you probably want to get it back up to speed as quickly as you can. There are several things you can try...

What to Do If I'm Having Trouble with My WhatsApp App

WhatsApp has over two billion active users and billions of messages sent each day. If you're experiencing issues with the app, check...
FAQ Table of Contents

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