Why Am I Getting Random WhatsApp Messages?

Using WhatsApp is convenient and helps you stay in touch with family and friends worldwide. It also leaves you vulnerable to receiving random messages. Whether it's spam messages, scams, or just mistaken identity, you may find random messages on your WhatsApp app, and you do have the option to block those numbers as they appear.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

WhatsApp is a mobile phone app that allows users to call or message others from around the world without paying fees. You can sync your contact list with your WhatsApp phone book, so you never risk losing contact with your friends and family, but sometimes you get messages from unknown numbers. So why are you getting random messages on WhatsApp? For more information, you can reach out to WhatsApp user support here. Below are some common reasons you may be getting random messages on your WhatsApp app.

Types of Random Messages on WhatsApp

Random messages on WhatsApp usually take the form of spam or scams. While spam and scam messages can overlap, there are some differences between the two. For example, other random messages could be from individuals mistaking you for someone else.

Spam Messages

Spam messages on your WhatsApp can be from friends, family, or strangers and can be anything from advertisements for legitimate products or services or chain letters. These messages are unsolicited and can come from any source. They are often sent via bots that send cold calls or messages to randomly generated numbers. Spam messages are annoying, and you can block the numbers as they come across your WhatsApp.

Scam Messages

Scam messages are much more nefarious than spam messages. While spam messages on WhatsApp are annoying, they are usually harmless. Scam messages are sent by criminals trying to get your personally identifying information for identity theft purposes, or they are trying to trick you into sending them money. Scam messages can include threats, promises for substantial financial returns in exchange for a small fee or deposit, or links to steal your login information on retail websites.

Mistaken Identity

Since WhatsApp uses your phone number to link you to friends and family, your number could have been the contact number for someone else before it was assigned to you. For example, someone could have had your current number saved into their phone under the previous owner's name. They then message you on WhatsApp, thinking you are the last owner of that phone number.

How to Recognize Scam Messages

There are some things you can look for in potential scam messages. These include:

  1. Misspelled words or grammar mistakes.
  2. Requests to tap on links (even links that look legitimate).
  3. Asking you for personal information such as name, date of birth, social security number, or address.
  4. Requests for bank account or credit card numbers.
  5. Threats if you don't give the sender information (you will be arrested, or charges will be brought against you).
  6. Notification that you have to pay a fee to use WhatsApp.

When you get random messages on WhatsApp, you have the option to block the sender from further contact. Therefore, keep yourself and your WhatsApp safe and reduce the number of random messages by staying alert and recognizing the types of random messages you may receive. For more assistance, contact WhatsApp customer support here.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Why Am I Getting Random WhatsApp Messages?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for WhatsApp Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like WhatsApp in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Why Am I Getting Random WhatsApp Messages? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

WhatsApp

Asked 3 years ago
Updated 2 years ago
Viewed 2,195,277 times
WhatsApp
WhatsApp
random WhatsApp messages
random messages

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!