SoFi Customer Q & A
Answers to Common Problems
Use SoFi's Phone Number
SoFi's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
Help specific to your issue
Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about SoFi. Top questions and answers
Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for SoFi.
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Click below to show 6 more questions, answers, and complete guides to common SoFi customer support problems.
Recent reasons customers contacted SoFi:
I received this email. I do not have a debit card with you. Why did I get this?***Hello...
trying to open a sofi account. met with denial from what seems to be just from the auto...
I want access to my account. I have never used it and now I want to it says I have ac...
Hello, how do i add a beneficiary to my accounts
I don't have checks for direct deposit for my loan. Would Direct deposit letter with na...
I cannot log into my SoFi account due to me getting a new phone a few months back. I di...
Your company keeps sending me loan offers and then you say I am not qualified, I have a...
I want to take my digital card off of Google pay
I cant get access to my sofi
ive changed my number and i cant log in to my account
I had received a transfer deposit into my account some weeks ago and then i had used my...
Hi There,*I am SoFi member now and have a check and saving account. My question is how...
All sofi employees ive talked to have been nice and want to help but its clear that the...
Dear SoFi Customer Service, **I, Albert Tousson, am attempting to set up a new savings...
Help me with my issue
Comparing SoFi Contact Information
GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Best Buy page. Or look at our Contact AT&T page. We can't really provide this kind of help if you're looking to contact SoFi because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.
Does GetHuman work with SoFi?
GetHuman does not work with SoFi's customer support operations, directly or in any other way. GetHuman has no partnership or relation to SoFi at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check SoFi's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!