SoFi is the leading fintech company offering members a complete financial ecosystem. Members can access student loans, mortgages and personal loans with competitive interest rates and repayment terms. If you're having trouble logging into your SoFi account, the first thing to do is reset your password.
Sign in using the email address associated with your account and the password you used to create your account. To reset your password, go to the SoFi password reset page. Log in with your current email address and password.
Enter your email address and click next. You'll receive an email with a link to reset your password, which you can use to log in and change from there.
Click on the link in the email titled Reset Password Request. It will take you to a page where you can set a new password for your account and view your SoFi account information and personal details.
You can authenticate with a code sent to your phone or by using the security feature of Google Authenticator. Once you've entered that information and clicked Next, you should see a confirmation message on-screen and back to the Password Reset Page where it says: Reset Your SoFi Password.
Follow the on-screen instructions to create your new password. Use a random set of numbers, and letters appear at first. Once you've completed this step, select Submit at the bottom of your browser window.
Be sure that your new passwords are strong. Use a combination of letters, numbers and symbols: at least eight characters long; not based on personal information like birthdays or names.
As a security measure, you will receive a notification email when you have changed your password on SoFi, to ensure this change was from you and not someone else. Ensure to save the new password in a safe place.
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