Hawaiian Airlines Customer Service

Ways to contact Hawaiian Airlines and solve common issues

Use Hawaiian Airlines's Phone Number

Hawaiian Airlines's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Hawaiian Airlines

Contacting Hawaiian Airlines customer support

Below you can compare and contrast the 3 ways to contact Hawaiian Airlines by looking at which ones are the fastest and which ones other customers recommend the most for solving Hawaiian Airlines customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Hawaiian Airlines across the following channels: Phone, Web.

Phone number / contactWaitVotes
Customer Service
5 mins321
Lost Baggage
11 mins108
Online Help at hawaiianair.com
Customer Service
< 2 hrs298

Hawaiian Airlines: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Hawaiian Airlines.
What is Hawaiian Airlines' policy on pets and service animals?
Hawaiian Airlines gladly accommodates pets and service animals on our flights. Small pets, including dogs, cats, and household birds, are allowed to travel in the cabin with their owners as carry-on items. However, pets must remain in an airline-approved carrier for the duration of the flight. Larger pets, such as dogs, must be transported in a ventilated and secure kennel in the cargo hold. It is important to note that specific restrictions and fees may apply depending on the destination, aircraft type, and weight of the pet. Service animals, on the other hand, are permitted to accompany passengers with disabilities free of charge. Hawaiian Airlines is committed to ensuring a safe and comfortable journey for all passengers, including their beloved pets and essential service animals.
What are the allowed dimensions and weight for carry-on baggage on Hawaiian Airlines?
The allowed dimensions and weight for carry-on baggage on Hawaiian Airlines are as follows: Each passenger is allowed one carry-on bag and one personal item onboard. The maximum dimensions for the carry-on bag must not exceed 22 x 14 x 9 inches, including handles and wheels. The personal item should fit under the seat in front of you and should not exceed the dimensions of 18 x 14 x 8 inches. Additionally, the combined weight of both items should not exceed 25 pounds. Any bags exceeding these limits will have to be checked in, subject to applicable baggage fees. It is important to adhere to these guidelines to ensure a smooth and comfortable travel experience with Hawaiian Airlines.
Can I bring my own food and drinks on board Hawaiian Airlines flights?
Yes, passengers are allowed to bring their own food and drinks on board Hawaiian Airlines flights. However, some restrictions apply. Non-alcoholic beverages in sealed containers are allowed, as well as snacks and small meals. It is important to note that for international flights, certain countries may have specific regulations related to bringing food items into their borders. Additionally, for the comfort and safety of all passengers, Hawaiian Airlines encourages travelers to be considerate when consuming meals with strong odors. Alcoholic beverages are not permitted unless they are served by the airline's onboard service. Overall, bringing your own food and drinks can be a convenient option while traveling with Hawaiian Airlines, but it is advisable to familiarize yourself with any specific regulations and guidelines in advance to ensure a smooth journey.
There's more!
Click below to show 22 more questions, answers, and complete guides to common Hawaiian Airlines customer support problem.

Recent reasons customers contacted Hawaiian Airlines:

Need to change reservation
need to change reservation. need to change reservation need to change reservation need...
Haven’t received refund confirmation email on cancelled Maui trip
Get refunded for a ticket
Our baggage went to Maui this morning from Portland on HA**, but we didn’t.*We canceled...
Refund for my Maui trip due to fires
Need help changing flights to fly with our dogs on military orders
My wife scheduled to fly back to Portland OR tomorrow, Aug. **. But due to power outage...
Want to redeem my Hawaiian miles. Tried calling numerous times and could not get throu...
I have one passenger Travelling from Melbourne to Seattle but she don’t have last name...
I am inquiring do I have a Hawn Miles number and what is it. I travel tomorrow, my conf...
I can't use web check-in...but My schedule is so tight so need to check-in now.
Hi there, I am planning on booking a flight from Melbourne to LAX, with layovers in Syd...
More customer issues

Help me with my issue

Does GetHuman work with Hawaiian Airlines?

GetHuman does not work with Hawaiian Airlines's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Hawaiian Airlines at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Hawaiian Airlines's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Hawaiian Airlines at a Glance

Hawaiian Airlines has no chat option
Hawaiian Airlines has no customer email
Hawaiian Airlines has 1 help forum
Hawaiian Airlines has no twitter handle
Hawaiian Airlines has no facebook page
Contact information overview

Answered on this page:

How Do I Change My Seat on Hawaiian Airlines ?
How Do I Change My Hawaiian Airlines Flight?
How Do I Get a Refund for an Inflight Charge from Hawaiian Airlines?
What Do I Do If My Baggage Was Damaged with Hawaiian Airlines?
What Do I Do If My Hawaiian Airlines Flight Is Delayed?
What Do I Do If My Hawaiian Airlines Flight Was Cancelled?
How Do I Get Compensated for My Hawaiian Airlines Flight Being Delayed?
Solutions to common issues

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