Passengers can get a refund for an inflight charge from Hawaiian Airlines. The refunds are issued through the accounting office. First, you must apply for a refund by filling the special forms that Hawaiian Airlines gives you.
How Do I Get a Refund for an Inflight Charge from Hawaiian Airlines?
Are you travelling with Hawaiian Airlines? Credit or refund is not given if you make a flight change if the new fare is less than the one you paid originally. For all other travel, rerouting, flight or date changes are all subject to a fee up to $300. This figure excludes the difference in airfare.
Tickets are normally non-transferable but fully-refundable. Changes to your flight destination or origin is not allowed. If flight or date changes with the same destination or origin results in same fare class available. However, fee don't apply.
Can I Get a Refund for an Inflight Change from Hawaiian Airlines?
A refund is also given if you paid an inflight change for seat class. For instance, paying for extra comfort seat or you got moved to an economy class seat. Therefore, you get a refund for the extra comfort seat fee.
Consequently, if you already paid for first or business class upgrade but your application was downgraded, you get a refund of the difference between your payable fare for economy seat fare and the one you paid for first class or business class seat.
All refunds are made by Hawaiian Airlines through the general accounting office or its regional accounting or sales offices. However, you need prior written application for refund as a passenger written on the issued special forms that Hawaiian Airlines will furnish you.
The refund is sent to your credit card account within 48 hours. You can request for a refund even when travelling on an international flight.
Alternatively, contact Hawaiian Airlines customer support representative to inquire about your refund to get further directions.
When Are Refunds Given by Hawaiian Airlines?
Hawaiian Airlines gives refunds when you are denied travel for reasons relating to infants and children acceptance. Also, you can get a refund if you are refused transport to the said destination due to a red alert.
Customers can also get a refund if there is a flight delay, cancellation or flight or aircraft changes. In this case, you must surrender the unused part of your ticket to Hawaiian Airlines representative and the reason for not traveling must not be through your fault but the fault of Hawaiian Airlines or other prevailing circumstances like weather conditions.
Refunds is necessary if your ticket is not used or just a portion of the ticket has been used. You get a refund equal to the airfare with all charges applicable to your original issued ticket. Consequently, if you ticket is partially used, you get a refund equal to the difference between applicable charges and airfare applicable to your original issued ticket. The charges and fares are applicable to your used part of the ticket.
You must surrender your voided ticket or unused ticket. Hawaiian Airlines doesn't accept refunds for tickets surrendered after 12 months after the original issue date of that ticket.
Unless you accept a refund in travel credit which is valid for one year from that date of issue, you can elect to get a refund. In the ticket, you find the terms and conditions.
The refund is made to that subscriber against whom the ticket is charged to his/her account. It can also be issued against the transportation request if it was issued by any government agency apart from US government agency.
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